How it works...

How ConfirmationCall.com works…

The ConfirmationCall.com system is easy to use.

  1. Contact us to set up your account, which includes a branded toll-free telephone number and secure web account.
  2. Your users call YOUR toll-free number assigned to you by ConfirmationCall.com.
  3. The system provides a unique confirmation number for future reference.
  4. The system prompts the recording of the customer's name along the actual conversation and disclosure.
  5. When finished, simply hang up and the recording is automatically saved.
  6. Log into your secure web account to listen to the call, make notes, and audit your representatives' calls for quality assurance.

Experience Total Recall…Our Permanent Archive

Your web account acts as a secure, audio archive. ConfirmationCall.com immediately archives your recorded calls allowing you to easily reference and review past transactions using a simple search function on your secure web account. You can manage, notate and review all your recordings at anytime. Using ConfirmationCall.com clearly demonstrates your commitment to excellence and full disclosure. Imagine 4 to 5 years into the future receiving a complaint on your most recent sale. With an active ConfirmationCall.com account, you can easily retrieve the recording that was made with your customer and fully document exactly why their decision was appropriate.